Frequently Asked Questions
Everything you need to know about shopping with PETA AND JAIN.
What is your return policy?
We offer returns on all full-priced items within 30 days of delivery. Items must be in their original condition with all tags and packaging intact. Please note that for hygiene reasons, earrings cannot be returned unless faulty.
Do you ship internationally?
Yes, we ship our fashion-forward accessories worldwide. Shipping costs and delivery timeframes vary depending on your location and will be calculated at checkout.
Are your products vegan-friendly?
Absolutely. PETA AND JAIN is committed to ethical fashion. All of our handbags and accessories are crafted using high-quality vegan leather and materials.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number and a link to the carrier's website to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options such as Afterpay and Klarna for a flexible shopping experience.
How do I care for my PETA AND JAIN bag?
To keep your bag looking its best, we recommend wiping it down with a damp cloth and avoiding prolonged exposure to direct sunlight or harsh chemicals. Store it in its provided dust bag when not in use.